Contact & Customer Care

Customer Care

Questions about a product, delivery, return, or order? Contact us directly—the form below is only one option.

• Phone: (954) 306-6822
• Email: admin@skinchemists.com
• Live chat: Use the chat bubble whenever it is displayed on the store. If chat is unavailable, email or call us.

Was an item opened or damaged on arrival?

Please contact us within 14 days of delivery. Include your order number and clear photos of the product, cap/dropper, seal, and outer packaging. Please do not use the item while we review the claim. We will arrange a replacement or refund at no cost when the item qualifies under our policy.

Read our Returns & Refunds information.

Business address

Florida document number: L17000206712

Send us a message

Use the contact form below and include your order number, if applicable.